• Country: United States
  • Address: 36901 American Way, Suite 7, Avon, Ohio 44011
  • Phone: (440) 934-5858
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HealthSource Complaints and Reviews

Jun 11, 2013

Offered me treatment for my legs, but then never called back

They have promised me at HealthSource to help me get rid of my leg pains. They were suppose to find out where the pain comes from, and what is causing it.
I myself think that it is mostly because as a teenager I used to do a lot of sports, put a lot of pressure on my whole leg length. But have not been doing anything physical for years, and now the traumas which I had back then are starting to remind about themselves. I do not exercise at all at the moment. I have a job where I sit all day long, and that bugs me. Then I have to go home, and well, I don't have time to even go for a run, since my husband and I have three kids who need our care, and my husband comes home a lot later then I do.
So when I came to see a Dr at HealthSource, he told me that they would need to run some tests. After that when they suggested that the problem concerned my spine, they offered me to join their physiotherapy treatment groups where I would exercise my whole body.
It did not sound bad so I signed up. But after some time I did not receive any calls from them about the time schedule of when I should be visiting the procedures.
I have been calling them for about a week now but it seems their customer support is never by the phone.

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