Were taking money from my credit card account without my knowledge.
I have signed up with Vivint for Home Security a few months ago. I can't say that I wasn't happy with them, but after I found out that they were taking extra money from my credit card account each and every month – I was very disappointed with them, of course. Sadly, there are probably a few companies left in this country you can truly trust. But unfortunately – you'll never know who they are. I am a senior person, and there isn't much I can do to make them pay me back what they stole from me. I have never filed a complaint about anyone ever before, but this company just made me mad. They have no shame.
I didn't even call them up to say something. Instead, I called my bank and asked for my account to be closed due to fraudulent actions. That's when I also received happy news – turns out that the bank refunds you the money if it has been stolen from your credit card, meaning that the bank blames themselves for wear security. That was good for me.
I hope that no such thing will ever happen to me again. Oh, and I also canceled my account with Vivint.
For those still using their services – check your banking accounts more often. And for those who don't know who this company is, here are their details to be cautious: