I would like to complaint about a company called Blinscalet. Don’t ever make any business with this company. Remember their name and ignore every offer you will get on the email. I needed to buy a set of blinds and was searching on the internet. Suddenly, I got email from Blinscalet about the discount I can get if order from them right now.
I thought that it was a good deal and bought a set of vertical blinds. I got the product very fast and was even shocked by so quick service. After spending one hour installing blinds, I found out that the device that opens and closes the blinds was broken. I called Blinscalet and they advised nothing. They told they can’t help me. After hours of screaming and negotiations, they finally agreed to change the order. I sent the blinds back the next day and started waiting till they get it.
After a month they are not returning deposit and claim that blinds were replaced. But they have never been charged. They are evasive and slow in replying to emails and providing evidence.
I am very unhappy with the quality of the blinds and service as a whole.
Jun 6, 2013
low quality product and poor customer service!
Blindschalet is not that reliable as it claims to be!
This company claims to be reliable in USA working about 15 years in business. They offer 100% customer satisfaction and it seems that they really care about their customers until you made a deal with them. I used their services when I purchased blinds for my house with installation. I paid for the high quality material and design, I wanted them to be made as a special order. During our agreement everything seemed to be OK and I thought that I found exactly what I needed. All problems started when I received my order. Blinds I've received were absolutely different from my original order. They also were much cheaper than I paid and made from low quality materials. I contacted their manager but he said that there was no mistake and it ix exactly what I've purchased. Well I was shocked about their service quality.
I paid extra for the installation and the installation was two days late and company never gave me a notice about this. I had to contact and ask them myself. About the installation - it also wasn't that good as they offered to me - their masters worked like they didn't care what they were doing and left a huge mess in my house. I contacted their manager about it but I was ignored. I just wasted my money for poor service and low quality product. It was my worst customer experience ever and after this I will never recommend Blindschalet to anyone! Beware and better stay away!